For over 70 years Bill Penney Toyota has been servicing customers in and around Huntsville. With that many years of service it is no surprise that they are one of the largest Toyota dealerships in the area. The largest and many years in business don’t always mean the best though.
Bill Penney is very well versed in the cars that they are selling and servicing. Being a licensed Toyota repair center it is really no surprise that they have the area’s largest selection of Toyota Parts. My experience after 5 years of service was they always had parts needed or could get them quickly. Only once did I have to wait for over two hours for a regular maintenance check-up and even then I could have used their courtesy van and gone home.
When you enter the building you can tell that the owners really do care, the staff is attentive and understanding. Though as with any place of business there are certain individuals that shine through above the rest, these select few make up for any shortcomings in the other employee’s attitudes.
Offering a full line of new, used and certified pre-owned Toyotas as well as a variety of other makes, the number of cars on the lot really does lend itself to convenience and one stop shopping. Their website is pretty impressive as well. Online you can browse their full inventory of new and used vehicles, as well as submit a contact request to have someone call you if you are needing repair estimates or to schedule a test drive.
Pricing at the dealership is also fair, they are not the lowest price by any means but customers of Bill Penney Toyota seem to think they are being treated fairly and that is the most important part. Over all they are good dealership. As with any large business you will find the customers that were dissatisfied with the service they received, but you will likely find just as many customers that were extremely happy. This is what you would expect whenever you are researching your next car purchase. They aren’t the only game in town but there is no doubt they are one of the largest.